32 rue des Suisses
04 88 65 25 26
Responsible for publication
Data Protection Officer
Graphic charter and web design / Conception & Réalisation
1- Intellectual property
The graphic charter and the contents of the site are protected by the relative legislation Code of the Intellectual Property and the applicable International Regulations. Consequently, any representation, reproduction, modification or, more generally, exploitation of the graphic charter or the contents of this site without the express prior authorization of CHEZ NOUS is prohibited.
Any unauthorized exploitation of these elements constitutes an act of infringement of copyright and / or right of distinctive signs and incurs the criminal and civil liability of the offender.
2- General conditions of use of the site and services offered
This website is normally accessible to users at any time. An interruption due to technical maintenance may however be decided by CHEZ NOUS, which will then endeavor to communicate to users before the dates and times of the intervention. The CHEZ NOUS website is updated regularly by the publisher. In the same way, the legal notices can be modified at any time: they nevertheless impose themselves to the user who is invited to refer to it as often as possible in order to take note of it.
3- Limitation of liability
The information on this site is as accurate as possible and the site is periodically updated, but may contain inaccuracies, omissions or deficiencies. If you notice a gap, error or what appears to be a malfunction, thank you to report it by email describing the problem as accurately as possible (page posing problem, triggering action, type of computer and browser used , …).
Any downloaded content is at the user’s own risk and under his sole responsibility. As a result, CHEZ NOUS can not be held responsible for any damage to the user’s computer or any loss of data resulting from the download.
Pictures are not contractual.
The hypertext links set up as part of this website to other resources on the Internet can not engage the responsibility of CHEZ NOUS.
4- Contractual limitations on technical data
The objective is to provide a service that ensures the best accessibility rate. The host ensures the continuity of its service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible periods, in particular for maintenance purposes, to improve its infrastructures, for the failure of its infrastructures or if the Services and Services generate deemed traffic. unnatural.
CHEZ NOUS and the host can not be held responsible in the event of a malfunction of the Internet, telephone lines or computer and telephony equipment related to the congestion of the network preventing access to the server.
5- Management of personal data.
The Client is informed of the regulations concerning marketing communication, the law of June 21, 2014 for confidence in the Digital Economy, the Data Protection Act of August 06, 2004 and the General Data Protection Regulation (RGPD: No. 2016-679).
As data controller, CHEZ NOUS is committed to respecting the legal provisions in force. In particular, it is up to the Customer to establish the purposes of its data processing, to provide its prospects and customers, from the collection of their consents, complete information on the processing of their personal data and maintain a record of treatments according to reality. Whenever CHEZ NOUS processes Personal Data, CHEZ NOUS shall take all reasonable steps to ensure the accuracy and appropriateness of Personal Data with respect to the purposes for which CHEZ NOUS processes it.
5-1 Purpose of the data collected
CHEZ NOUS may process some or all of the data:
- to enable navigation on the Site and the management and traceability of services and services ordered by the user: login and use of the Site, invoicing, order history, etc.
- to prevent and fight against computer fraud (spamming, hacking …): computer hardware used for navigation, IP address, password
- to improve the navigation on the Site: connection and usage data
- to conduct optional satisfaction surveys on cheznousarles.fr
- to carry out communication campaigns (sms, mail): phone number, email address.
CHEZ NOUS does not market your personal data which is therefore only used by necessity or for statistical purposes and analyzes.
5-2 Right of access, rectification and opposition
In accordance with the European regulations in force, cheznousarles.fr Users have the following rights:
- right of access (article 15 RGPD) and rectification (article 16 RGPD), update, completeness of the data of Users right of locking or erasing data of the Users of a personal nature (article 17 of the RGPD), when they are inaccurate, incomplete, equivocal, out of date, or whose collection, use, communication or preservation is prohibited
- right to withdraw consent at any time (article 13-2c RGPD)
- right to limit the processing of User data (Article 18 RGPD)
- right of opposition to the processing of User data (Article 21 RGPD)
- right to the portability of the data that the Users will have provided, when this data is the subject of automated processing based on their consent or on a contract (article 20 RGPD)
- right to define the fate of the data of the Users after their death and to choose to CHEZ NOUS will have to communicate (or not) its data to a third which they will have previously designated.
As soon as CHEZ NOUS becomes aware of the death of a User and failing instructions from him CHEZ NOUS undertakes to destroy its data, unless their retention is necessary for probative purposes or to fulfill a legal obligation.
If the User wishes to know how CHEZ NOUS uses his Personal Data, ask to rectify or oppose their processing, the User must indicate the Personal Data that he would like CHEZ NOUS to correct, update or delete, in its entirety. identifying with a copy of an identity document (identity card or passport) in writing at the following address:
33 rue des Suisses
13200 ARLES – FRANCE
Requests for deletion of Personal Data will be subject to the obligations that are imposed on CHEZ NOUS by law, particularly with regard to the preservation or archiving of documents. Finally, CHEZ NOUS Users may file a complaint with the supervisory authorities, including the CNIL.
5-3 Non-disclosure of personal data
CHEZ NOUS is prohibited from processing, hosting or transferring the Information collected on its Clients to a country located outside the European Union or recognized as “unsuitable” by the European Commission without first informing the client. However, CHEZ NOUS remains free from the choice of its technical and commercial subcontractors on the condition that it presents sufficient guarantees with regard to the requirements of the General Regulation on Data Protection (RGPD: No. 2016-679).
CHEZ NOUS undertakes to take all necessary precautions to preserve the security of the Information and in particular that it is not communicated to unauthorized persons. However, if an incident affecting the integrity or confidentiality of the Customer’s Information is brought to the attention of CHEZ NOUS, it shall promptly inform the Customer and notify him of the corrective measures taken. In addition, CHEZ NOUS does not collect any “sensitive data”.
Whatever efforts are made, no method of transmission over the Internet and no method of electronic storage is completely secure. We can not therefore guarantee absolute security.
To ensure the security and confidentiality of Personal Data, CHEZ NOUS networks protected by standard devices such as firewall, pseudonymization, encryption and password.
When processing Personal Data, CHEZ NOUS shall take all reasonable steps to protect it against loss, misuse, unauthorized access, disclosure, alteration or destruction.
6- Hypertext links
The CHEZ NOUS website may offer links to other websites or other resources available on the Internet.
CHEZ NOUS has no way to control sites in connection with its websites. CHEZ NOUS does not answer for or guarantee the availability of such external sites and sources. It can not be held liable for any damage, of any nature whatsoever, resulting from the content of these sites or external sources, including information, products or services they offer, or any use that can be made of these elements. The risks associated with this use are the full responsibility of the user, who must comply with their conditions of use.
Users, subscribers and visitors of CHEZ NOUS websites can not set up a hyperlink to this site without the express prior authorization of CHEZ NOUS.
In the event that a user or visitor wishes to set up a hyperlink to one of the websites of CHEZ NOUS, it will be his responsibility to send an email accessible on the site in order to formulate his request to set up a hyperlink. CHEZ NOUS reserves the right to accept or refuse a hyperlink without having to justify its decision.
7- « Cookies »
A “cookie” is a small information file sent to the User’s browser and stored in the User’s terminal (eg computer, smartphone), (hereinafter “Cookies”). This file includes information such as the User’s domain name, the User’s Internet Service Provider, the User’s operating system, and the date and time of access. The Cookies do not risk in any case to damage the terminal of the User. They are likely to process the information of the User concerning his visit of the Site, such as the pages consulted, the searches carried out. This information allows CHEZ NOUS to improve the content of the Site, the navigation of the User.
Cookies facilitating the navigation and / or the provision of services offered by the Site, the User can configure his browser to enable him to decide whether or not he wishes to accept them so that Cookies are registered in the Website. the terminal or, on the contrary, that they be rejected, either systematically or according to their issuer. The User can also configure his browser so that the acceptance or rejection of Cookies are proposed to him from time to time, before a Cookie is likely to be registered in his terminal. CHEZ NOUS informs the user that, in this case, it is possible that the functionality of its browser software is not all available.
If applicable, CHEZ NOUS declines any responsibility for the consequences related to the degraded functioning of the Site and the services possibly proposed by CHEZ NOUS resulting from the refusal of Cookies by the User of the impossibility for CHEZ NOUS to record or to consult Cookies necessary for their functioning because of the choice of the User. For the management of Cookies and the choices of the User, the configuration of each browser is different. It is described in the help menu of the browser, which will indicate how the user can change his wishes for cookies.
If the User refuses the registration of Cookies in his terminal or his browser, or if the User deletes those who are registered there, the User is informed that his browsing and his experience on the Site may be limited. This could also be the case CHEZ NOUS or one of its providers can not recognize, for technical compatibility, the type of browser used by the terminal, the language and display settings or the country from which the terminal seems connected to the Internet.
Finally, by clicking on the icons dedicated to social networks like Facebook or Instagram appearing on the CHEZ NOUS Website or in its mobile application, and if the User has accepted the deposit of cookies by continuing to browse the Website or the mobile application CHEZ NOUS , social networks can also place cookies on your devices (computer, tablet, mobile phone).
These terms and conditions are governed by French law and any dispute or litigation that may arise from the interpretation or performance thereof shall be the exclusive jurisdiction of the courts on which the headquarters of the CHEZ NOUS. The reference language for settling potential disputes is French.
Customer: any professional or natural person capable within the meaning of Articles 1123 and following of the Civil Code, or legal person, who visits the Site subject to these terms and conditions.
User: Internet user connecting, using the aforementioned site.
Personal information: “Information that allows, in any form whatsoever, directly or not, the identification of natural persons to which they apply” (Article 4 of Law No. 78-17 of 6 January 1978). The terms “personal data”, “data subject”, “subcontractor” and “sensitive data” have the meanings defined by the General Data Protection Regulation (GDPR No. 2016-679).
Graphic Charter: refers to the creations relating to the general structure of the Site, including trademarks, logos and graphics.
Content: refers to domain names, photographs, animations, texts, case descriptions and achievements.